Last updated: May 2026

1. Information We Collect

We may collect the following information when you use our website or services:

• Name

• Phone number

• Email address

• Property address

• Booking details

• Payment information

• Communication history

• Website usage data (cookies and analytics)

2. How We Use Your Information

We use your information to:

• Provide cleaning services

• Process bookings and payments

• Communicate with you about appointments

• Improve our website and services

• Send service updates or promotional offers

• Meet legal obligations

  
  

3.Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store full credit card details on our servers.

4. Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and understand website performance.

You can disable cookies through your browser settings.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

• Payment providers

• Booking software providers

• Contractors or cleaners assigned to your service

• Legal authorities where required by law

If you wish to exercise any of these rights, please contact us at Example@gmail.com.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure.

7. Access & Corrections

You may request access to the personal information we hold about you or request corrections if necessary.

8. Contact

If you have questions about this Privacy Policy, please contact:

EcoNeat
Perth, Western Australia
Email: bookings@econeat.com.au